top of page

PRIVACY POLICY:

Barrett Hepburn Design may collect and store personally identifiable information about persons who visit this site and voluntarily submit information when contacting us. We collect only the domain name, email address, company name, telephone number and any comments submitted. Barrett Hepburn Design may also collect and store aggregate or anonymous information about user contact and use of the site. We may use the information to contact you about our products and services or those of our clients from time to time. Any information we collect is not shared with other organizations for commercial purposes. You may ask us to delete any information about you and cease further contact at any time by sending us a request marked “Privacy Change” to: bhdwraps@gmail.com

Like millions of other website owners, we use Google Analytics on www.bhdwraps.com

Google Analytics is a piece of software that grabs data about my visitors (you). It’s something like an advanced server log.

What does Google Analytics record?

  • What website you came from to get here.

  • How long you stay for.

  • What kind of computer you’re using.

  • And quite a bit more.

 

What do we do with your data?

The tracking information allows us to better understand the kind of people who come to the site and what content they’re interested in. This allows us to make better decisions about design and future products.

Occasionally we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting.

All of our activity falls within the bounds of the Google Analytics Terms of Service.

Want to opt out of tracking?

You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

DISCLAIMER:

Except as expressly provided in a written agreement between you and Barrett Hepburn Design, all materials, information and services on this site are provided ‘AS IS’ without warranty of any kind, either express or implied, including but not limited to a) the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, Barrett Hepburn Design makes no warranty that the services and materials will be uninterrupted, timely, secure, or error-free, accurate, reliable or quality controlled and assumes no responsibility for errors or omissions in the information on this site and references to other organizations, their services and products. We are not responsible for timeliness, unavailability or interruptions in availability, viruses or other defects in the site or its contents. In no event shall Barrett Hepburn Design be responsible for any damages to users or their computer systems, loss of profits or otherwise, even if Barrett Hepburn Design has been informed of the possibility of such damages and without regard to negligence. E-mail: bhdwraps@gmail.com

  

RETURNS/REFUNDS:

We aim to ensure that you are completely satisfied with your purchase, every time you shop with us - we don't accept returns! All custom artwork will be sent to you for proofing before printing and will not be printed until we have received confirmation of your approval. Once proofed and printed, we are unable to accept returns or refunds.

 

As we are a print-on-demand operation, the wrap kits are only manufactured once they're ordered. If it is an issue on our end (for example color is red when you ordered blue), contact us and we'll be happy to make it right. Email us with pictures of the wrap kit fully installed and a description of the issue.

Please note that you are responsible for any returned items until they are received by Barrett Hepburn Design. Therefore, we recommend that you return your item by recorded delivery. The cost of returning items for the reasons above is your responsibility. We do not accept returns for customized graphics and other customized products that have been made specifically for you.

 

Our mistake is our mistake and your mistake is your mistake. If you have received an incorrect or damaged item due to an error on our part, you must inform us within 48 hours of receipt. If you receive a product which is subsequently found to be defective, you should contact us immediately for further instruction.

 

The wrap kits are cut from pre-built templates and are specific to every machine and model - make sure to purchase the desired wrap kit intended for your year/make/model machine so that incorrect items are not purchased. This is not an acceptable reason for return or refund.

 

We use the best quality vinyl available to the market; however, misuse can shorten the lifespan of your wrap kit. Proper installation is essential. We have tried to make the kit as simple as possible to self install; however, we are not responsible and cannot be held liable for installation of any type - self, or third party. Pr-preparation of installation area is imperative to a successful installation process and product adhesion. It is the sole responsibility of the client / customer to ensure all areas to have vinyl wrap kit pieces installed are clean of any dirt, clear coats (including but not limited to silicon based detailing products) and detritus. All surfaces must be wiped down at least 3-5 times with Isopropyl alcohol (70-99%) prior to installation and may require further cleaning if any type of clear coat is present. If you have any questions regarding installation, we are more than happy to help.

 

Please note: In order for us to assess the situation appropriately, we need to see decent pictures of the wrap kit installed. All our kits are manufactured using pre-built templates and will require trimming post install. Failure to follow installation instructions, or failure to adequately prepare the installation surface are not an acceptable reason for return or refund.

bottom of page